Melissa Hickson

Melissa Hickson is the founder and director of Prime Residential Property Management, which runs rental portfolios from offices in Melbourne CBD and at Point Cook Town Centre.

The agency looks after inner Melbourne through to the outer western suburbs and handles the full management cycle: marketing a property, selecting tenants, six monthly routine inspections, arranging maintenance with qualified trades, chasing arrears, and running lease renewals and rental reviews. Landlords get an owner portal for a full view of the property, and deal with the business owner rather than being passed around a team.

The service commitments are specific: calls and emails returned within twenty four business hours, inspections completed in the month they fall due, lease renewals started at least sixty days before expiry, and a money back guarantee for landlords who are not satisfied. Industry recognition includes BDM of the Year and Principal of the Year awards.